1. Who we are

TVMPP Holdings Ltd, trading as TVMPP Support Solutions (“TVMPP”, “we”, “us” or “our”), is committed to protecting your personal information.

For the purposes of UK data-protection law, TVMPP is the data controller responsible for the personal information collected through this website.

Company number: 17080763

2. Information we collect

We may collect:

  • Your name, telephone number, email address and organisation
  • Information submitted through our contact and enquiry forms
  • CVs, employment history, qualifications and job-application information
  • Information provided during interviews, assessments, training or onboarding
  • Records of communications with you
  • Your IP address, browser, device and website-usage information
  • Cookie and analytics information

Please do not provide sensitive personal information unless we specifically request it for a legitimate purpose.

3. How we collect your information

We may collect information when you:

  • Complete a contact or job-application form
  • Upload or email your CV
  • Contact us by email or telephone
  • Attend an interview, assessment or training session
  • Visit or interact with our website
  • Communicate with us about our services

4. How we use your information

We may use your information to:

  • Respond to enquiries
  • Communicate with prospective and existing clients
  • Assess and manage job applications
  • Arrange interviews, assessments, training or onboarding
  • Match suitable candidates with available assignments
  • Provide and improve our services
  • Operate, secure and improve our website
  • Maintain appropriate business and recruitment records
  • Prevent fraud and misuse
  • Comply with legal and regulatory obligations
  • Send marketing communications where legally permitted

Submitting an application does not guarantee employment, training, payment or assignment to a client.

5. Our lawful bases

Depending on the circumstances, we process personal information because:

  • You have given your consent
  • Processing is necessary before entering into a contract
  • Processing is necessary to perform a contract
  • We have a legitimate business interest that does not override your rights
  • We must comply with a legal obligation

You may withdraw your consent at any time where we rely on consent.

6. Sharing your information

We may share relevant information with trusted service providers supporting our website, recruitment, email, IT, cloud storage, security and business operations.

We may also share appropriate recruitment information with prospective clients when considering candidates for an assignment. Where required, we will inform you or obtain your permission first.

We may disclose information where required by law, to protect our legal rights or in connection with a business sale or restructuring.

We do not sell personal information.

7. International transfers

Our operations or service providers may involve processing personal information outside the United Kingdom, including in Zimbabwe.

Where personal information is transferred internationally, we will use appropriate safeguards required by UK data-protection law.

8. How long we retain information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy legal, regulatory and business requirements.

Unless a longer period is required:

  • General enquiries may be retained for up to 24 months
  • Unsuccessful job applications may be retained for up to 12 months
  • Client, supplier and contractual records may be retained for up to six years after the relationship ends

We may request permission to retain recruitment information for future opportunities.

9. Information security

We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, transmitting information through the internet is not completely secure, and we cannot guarantee absolute security.

10. Your rights

Depending on the circumstances, you may have the right to:

  • Request access to your personal information
  • Ask us to correct inaccurate information
  • Request deletion of your information
  • Restrict or object to processing
  • Request the transfer of certain information
  • Withdraw consent
  • Object to direct marketing

To exercise your rights, contact us. We may need to verify your identity before responding.

You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk. We would appreciate the opportunity to address your concern before you contact the ICO.

11. Cookies

Our website may use cookies and similar technologies. Please see our Cookie Policy and cookie-preference settings for further information.

12. Third-party websites

Our website may contain links to third-party websites. We are not responsible for their content, security or privacy practices.

13. Changes to this policy

We may update this Privacy Policy periodically. Any changes will be published on this page with a revised “Last updated” date.

14. Contact us

If you have questions about this Privacy Policy or how we use your information, please contact:

TVMPP Holdings Ltd
Trading as TVMPP Support Solutions